Professional Travel Security & Safety Consulting

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Terms of Service

Last Updated: December 2024

1. Service Agreement

By engaging Secure Voyage Guide LLC ("Company"), you agree to these terms. Our travel security consulting services are provided subject to these conditions and applicable laws.

2. Services Provided

We provide travel security consulting, risk assessment, security planning, training, and related services. All services are advisory in nature and do not guarantee specific outcomes or absolute security.

3. Client Responsibilities

Clients must provide accurate information, follow security recommendations, and maintain confidentiality of sensitive security information shared during consultations.

4. Limitation of Liability

Our liability is limited to the fees paid for services. We are not liable for indirect, consequential, or punitive damages. Clients assume responsibility for their travel decisions.

5. Confidentiality

We maintain strict confidentiality of client information and expect the same regarding our security methodologies and intelligence sources.

6. Payment Terms

Payment is due as specified in service agreements. Late payments may result in service suspension. Refunds are provided according to our refund policy.

7. Governing Law

These terms are governed by New York State law. Disputes will be resolved through binding arbitration in New York, NY.

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Privacy Policy

Last Updated: December 2024

1. Information We Collect

We collect personal information you provide (name, contact details, travel information), usage data, and technical information through cookies and analytics.

2. How We Use Information

Information is used to provide security services, communicate with clients, improve services, and comply with legal obligations. We do not sell personal information.

3. Information Sharing

We share information only with authorized personnel, service providers under confidentiality agreements, and as required by law or for safety purposes.

4. Data Security

We implement industry-standard security measures including encryption, access controls, and regular security audits to protect your information.

5. Your Rights (GDPR)

You have rights to access, correct, delete, or port your data. You may withdraw consent and object to processing. Contact us to exercise these rights.

6. Data Retention

We retain data as long as necessary for services and legal obligations, typically 7 years for business records and 3 years for marketing data.

7. International Transfers

Data may be processed in countries with different privacy laws. We ensure adequate protection through appropriate safeguards.

8. Contact Information

For privacy questions, contact our Data Protection Officer at [email protected] or +1 (212) 555-7834.

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Cookie Policy

Last Updated: December 2024

1. What Are Cookies

Cookies are small text files stored on your device that help us provide and improve our services, remember your preferences, and analyze site usage.

2. Types of Cookies We Use

Essential Cookies: Required for basic site functionality, security, and form submissions.

Analytics Cookies: Help us understand how visitors use our site to improve user experience.

Preference Cookies: Remember your settings and preferences for future visits.

3. Cookie Management

You can control cookies through your browser settings. Disabling essential cookies may affect site functionality.

4. Third-Party Cookies

We may use third-party services (analytics, security) that set their own cookies subject to their privacy policies.

5. Cookie Consent

By using our site, you consent to our cookie use as described. You can withdraw consent by adjusting your browser settings.

6. Updates

We may update this policy periodically. Continued use of our site constitutes acceptance of changes.

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DMCA Policy

Last Updated: December 2024

1. Copyright Respect

Secure Voyage Guide respects intellectual property rights and complies with the Digital Millennium Copyright Act (DMCA).

2. Copyright Infringement Claims

If you believe content on our site infringes your copyright, please provide written notice including:

• Description of the copyrighted work claimed to be infringed
• Location of the allegedly infringing material
• Your contact information and electronic signature
• Statement of good faith belief that use is not authorized
• Statement that information is accurate and you're authorized to act

3. DMCA Agent

Send DMCA notices to our designated agent:

DMCA Agent
Secure Voyage Guide LLC
425 Park Avenue, Suite 1204
New York, NY 10022
Email: [email protected]

4. Counter-Notification

If you believe material was removed in error, you may file a counter-notification with the same contact information.

5. Repeat Infringers

We may terminate accounts of users who repeatedly infringe copyrights.

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GDPR Compliance

Last Updated: December 2024

1. Legal Basis for Processing

We process personal data based on:

• Consent: For marketing communications and optional services
• Contract: To provide requested security services
• Legitimate Interest: For security, fraud prevention, and service improvement
• Legal Obligation: To comply with applicable laws

2. Your Rights Under GDPR

Right of Access: Request copies of your personal data

Right to Rectification: Correct inaccurate or incomplete data

Right to Erasure: Request deletion of your data

Right to Restrict Processing: Limit how we use your data

Right to Data Portability: Receive your data in a structured format

Right to Object: Object to processing based on legitimate interests

3. Data Protection Officer

Contact our DPO for GDPR-related questions:

Email: [email protected]
Phone: +1 (212) 555-7834
Address: 425 Park Avenue, Suite 1204, New York, NY 10022

4. Supervisory Authority

You have the right to lodge a complaint with your local data protection authority if you believe we've violated GDPR.

5. Data Transfers

When transferring data outside the EU, we ensure adequate protection through approved mechanisms like Standard Contractual Clauses.

6. Consent Withdrawal

You may withdraw consent at any time by contacting us. This won't affect the lawfulness of processing before withdrawal.